Privacy Policy & Terms of Use
Effective Date: May 21, 2025
Last Updated: May 21, 2025
Welcome to labSeventeen. Your privacy and trust are important to us. This document outlines both our Privacy Policy and Terms of Use for your interaction with www.labseventeen.co.uk (the “Site”), operated by labSeventeen (“we,” “us,” or “our”).
1. Who We Are
labSeventeen is a UK-based digital services provider offering:
- Web Design & Hosting
- IT Support & Consultancy
- Social Media Management
- SEO (Search Engine Optimization)
2. Your Agreement to These Terms
By accessing or using our Site, you agree to comply with and be bound by these terms. If you do not agree, please do not use the Site.
We may update these terms at any time. Updates will be posted here with a revised effective date.
3. What Data We Collect
Information You Provide:
- Name, email address, phone number
- Business or company details
- Information submitted through forms or direct communication
- Payment information (processed securely via third-party platforms)
Automatically Collected Data:
- IP address and location
- Browser type and version
- Device type and operating system
- Pages visited and actions taken
- Cookies and usage analytics (see Section 7)
4. How We Use Your Data
We use your data to:
- Deliver and manage our services
- Respond to inquiries and provide support
- Improve our website and services
- Send occasional updates or marketing (only with your consent)
- Comply with legal obligations
5. Legal Basis for Processing (Under GDPR)
We process your data based on:
- Consent (e.g., marketing communications)
- Contract (to deliver services)
- Legal obligation
- Legitimate interests (e.g., improving services or security)
6. Sharing Your Data
We may share your data with:
- Trusted service providers (e.g., hosts, email platforms, payment processors)
- Legal authorities when required
We never sell or rent your personal information.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze traffic. Cookies may include:
- Essential cookies – for core functionality
- Analytics cookies – to understand site usage
- Marketing cookies – for advertising and social media integrations
You can control or disable cookies through your browser settings.
8. Your Rights (Under GDPR)
You have the right to:
- Access your data
- Correct or update inaccurate data
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent at any time
- Request a copy of your data (data portability)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise these rights, email us at contact@labseventeen.co.uk
9. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. You may request earlier deletion by contacting us.
10. Data Security
We implement strong technical and organizational measures to protect your data, including:
- SSL encryption
- Secure hosting and backups
- Role-based access control
No method is 100% secure, but we continuously work to safeguard your information.
11. External Links
Our Site may link to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
12. Acceptable Use of the Website
By using our Site, you agree not to:
- Use the Site for unlawful purposes
- Attempt unauthorized access to any part of the Site or its systems
- Introduce malicious software or viruses
- Copy, scrape, or reuse content without permission
Violations may result in access being denied and possible legal action.
13. Intellectual Property
All website content, including logos, text, images, and design, is owned by LabSeventeen or licensed to us. You may not reproduce or use this content without written permission.
14. Limitation of Liability
While we aim for accuracy and uptime, LabSeventeen is not liable for any damages arising from:
- Use or inability to use the Site
- Errors or omissions on the Site
- Unauthorized access to your information
Your use of the Site is at your own risk.
15. Governing Law
This Privacy Policy and Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
16. Contact Us
For any questions about this policy or your data rights, please contact us:
LabSeventeen
📧 Email: contact@labseventeen.co.uk
🌐 Website: www.labseventeen.co.uk
